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Home   Membership   SuperZoo   America's Family Pet Expo Mar. 27, 2012

Why leaders should embrace being wrong
Forbes    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Especially in the wake of the 2008 financial collapse, no business leader wants to be seen as mistaken, or misguided, or just plain wrong. But running away from error is exactly the wrong response, says Kathryn Schulz, author of Being Wrong: Adventures in the Margin of Error. Instead, she says, "every instance of wrongness is an opportunity to learn and to see something in a new way." More

How far is too far? Researching potential hires on Facebook
Small Business Trends    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The background checks companies used to do on potential employees seem like child's play compared to what some employers are doing to get the dirt on job candidates today. Not only are they searching Google results to make sure there's nothing unpleasant in cyberspace about a new hire, but now they want candidates' Facebook passwords. More

For retail, honesty is the only policy
Retail Customer Experience    Share    Share on FacebookTwitterShare on LinkedinE-mail article
When it comes to customer service, honesty isn't the best policy, it is the only policy. Lying to or misleading customers invariably leads to far worse problems than looking them straight in the eye and telling them something unpleasant they need to hear right now. There are two very good reasons for facing your customer with the bad news. More


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How to increase your press coverage using your blog
Tweak Your Biz    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Some people are of the opinion that blogging has limited use for their business, some don't see the need for it at all, others see it as useful for improving SEO and with good calls to action, believe it capable of delivering increased sales. However, blogging (and other social media tools) can do so much more for your business than driving people to your website. More

Maryland retail pet store warranty bill to be heard March 27
PIJAC    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Maryland House Bill 131 on pet warranties is set to be heard March 27 at 1:00 p.m. before the Senate Finance Committee. HB 131 has already passed the House of Representatives. The Senate passed its companion, Senate Bill 317, with amendments provided by the pet industry. As currently written, HB 131 would require retail pet stores to give reimbursements of up to two times the cost of veterinary fees. More

Mexico Pet Expo 2012 to Establish Mexico as a global platform for Pet Industry Business Professionals.
Mexico Pet Expo 2012 will be attracting 3,000 international buyers and 125 exhibitors in its inaugural year. A business to business event, Mexico Pet Expo will also be offering Industry professionals the opportunity to participate in education seminars, covering all different facets of the industry such as: Retail/Pet Shop Management, Veterinarian services, Product/Service marketing and management, Pet Business Management and much more. Please visit for more information.

Service animals to receive free eye exams
ZooToo    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The American College of Veterinary Ophthalmologists, or ACVO, is hosting its 5th annual ACVO/Merial National Service Dog Eye Exam event, throughout May 2012, in more than 200 clinics across the United States. People who have a service dog — including handicapped assistance dogs, detection dogs and search and rescue dogs — can register for the free event online from April 1 through April 30. More

Barely alive at birth, rescue pup may be world's smallest
Animal Tracks on Today via MSNBC    Share    Share on FacebookTwitterShare on LinkedinE-mail article
She's two weeks old, she's tiny, and — like the title of a song penned by her namesake — she's a survivor. Meet Beyoncé the puppy. She's smaller than an iPhone and scarcely bigger than a business card. When she was born, she weighed 1 ounce and was so little she could fit in a spoon. Animal rescuers are hailing her as an unlikely success story after her brushes with death, and her foster mom is trying to confirm whether she's the tiniest rescue puppy on the planet. More


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