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Home   Membership   SuperZoo   America's Family Pet Expo Oct. 19, 2010

Ways to improve your company's customer service
Bloomberg Businessweek    Share   Share on FacebookTwitterShare on LinkedinE-mail article
Here's a reason businesses should improve their customer service: Customers are willing to spend more with companies that do. That commonsense nugget is also supported by recent surveys by American Express of 12,000 consumers around the globe. More than 60 percent of U.S.respondents ranked great customer service as important, but only one-third believe they're getting it. More

Study: Value-added tax would cause loss of 850,000 jobs
NRF    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Creation of a European-style Value Added Tax being proposed by some Washington policymakers to reduce the federal deficit would result in the loss of 850,000 jobs in the first year, reduce gross domestic product for three years, and bring a permanent drop in retail spending totaling $2.5 trillion over the first 10 years, according to a comprehensive new economic analysis conducted for the National Retail Federation. More

Build public speaking into your marketing plan
Entrepreneur    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Sometimes companies face publicity droughts. Without a new product launch, an earnings announcement, a change in leadership or a relatable current event, companies can go through periods without the opportunity to generate positive public exposure. Ubiquity is the key to remaining foremost in the minds of target audiences. But what are companies to do when there's nothing newsworthy to promote? Luckily, speaking opportunities at industry conferences abound throughout the year. More

Study: Small business outlook bright; customer demand driving growth
Retail Customer Experience    Share    Share on FacebookTwitterShare on LinkedinE-mail article
In spite of continued concerns over the economy, small businesses' hiring plans are stable compared with the spring, with one in four planning to hire over the next six months, according to the American Express OPEN Small Business Monitor, a semi-annual survey of business owners now in its ninth year. Concurrently, small business owners' view on the economy has deteriorated. Roughly four in 10 (45 percent) have a positive outlook on the economy and prospects for their business, down from more than half compared with spring (51 percent) and last fall (55 percent). More

Boyd Enterprises announces New Mini Chemi-Pure Elite for Nano Tanks!

Good thing now come in small packages. All-in-one filter media is now available for your nano tank! Same quality and formula as our larger containers. Treats up to 10 gallons.

Is the online information about your business correct?
Inc.    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Seven out of 10 consumers are more likely to use a local business if it has information available on a social media site, says a new study. The annual study, called Local Search Usage Study: Bridging The Caps, From Search to Sales, is a joint effort of comScore and TMP Directional Marketing, a local search marketing firm. It includes an online survey of some 4,000 consumers, plus data gleaned from observing one million consumers who agreed to have their online searches monitored anonymously. More

Buy the HALTI Direct!

The original and still the best, the HALTI headcollar is used by millions of satisfied dog owners to stop dogs from pulling. The Halti comes in 6 sizes and 4 colors and is recommended by trainers and veterinarians worldwide. Company of Animals is now your DIRECT source for the Halti headcollar. 

BDI Pharma launches animal health division
Veterinary Practice News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
BDI Pharma Inc., a national distributor of biotech therapies, has launched an animal health division to focus on the biopharmaceutical needs of veterinary professionals. The launch of the new division, 4legPharma, has been in the making for some time, according to Angela Phillips, director of animal health. BDI Pharma has been serving the veterinary community since 1995 and has experienced significant growth within this sector for extralabel use, she said. More

Disabilities no longer a death sentence for pets
Associated Press via Yahoo! News    Share    Share on
FacebookTwitterShare on LinkedinE-mail article
When Beverly Tucker's dog Tobi ruptured a disc in his back, the veterinarian gave her a stark choice: expensive surgery with little chance of success, or euthanasia. Like a growing number of pet owners, Tucker opted for a third choice thanks to medical advances and shifting attitudes about animal care. More

CritterTrail© habitats are designed for the health, security and comfort needs of your hamster or gerbil. Innovative features encourage interaction between owners and their pets. CritterTrail© is the only brand with Super Protect® antimicrobial technology built-in to ensure a cleaner environment. Expandable Fun-nels® and connectable accessories encourage activity and exercise. More Info more

Licensing deal brings new Animal Planet pet products to stores this fall
Pet Product News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Discovery Communications Inc. of Silver Spring, Md., reported that it has expanded its licensing deal with MerchSource LLC to add new items to its Animal Planet-branded pet product line this fall. The expanded deal allows MerchSource, which is based in Foothill Ranch, Calif., to manufacture collapsible travel kennels, collapsible pet houses and zip-up pet beds that incorporate the Animal Planet network's logo. More

British Columbia bylaw to halt puppy sales
Canadian Business Journal    Share    Share on FacebookTwitterShare on LinkedinE-mail article
A dog gone bylaw may see the dogs gone soon from pet stores across Richmond, B.C., Canada. The Richmond city council approved a reading of a proposed bylaw that would eliminate sale of puppies at pet stores in the Vancouver suburb. The motion is designed to choke off puppy mills at the distribution point to ensure safe, humane raising of the animals and encourage adoptions from shelters, according to Richmond councillor Bill McNulty. More

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