Briefings in Healthcare Volunteer Services and Retail Operations
November 5, 2009

AHVRP Celebrates You on International Volunteer Managers Day
AHVRP
Universally, people recognize the contribution of volunteers - in sport, health, emergency services, faith communities and the environmental lobby...in fact volunteers are involved in just about every aspect of service delivery in all walks of life. However, volunteering does not succeed in a vacuum. Behind this army of volunteers lies an equally dedicated group of individuals and agencies who are responsible for the coordination, support, training, administration and recruitment of the world's volunteers - skilled professionals who are adept at taking singular passion and turning it into effective action. More

Designing a Recruitment Timeline
The Corporation for National and Community Service
Designing an effective and efficient recruitment timeline is a cornerstone of success for recruiting members. A schedule can help establish outreach windows, application deadlines, interview times, and clear targets for staff members. This effective practice was submitted by Northwest Regional Educational Laboratory's (NWREL) Recruitment and Development Initiative (EnCorps).More

Media Blitz vs. Media Noise: What Are We Trying to Accomplish?
Energize
We've just ended the Entertainment Industry Foundation's (EIF) attempt to mention volunteering in all types of media. Despite the announced list of over 50 television shows planning to incorporate either a public service ad or a story line about service during the week of Oct. 19-25, the media blitz was more of a bust.More

Four strategies for a better retail holiday season
Retail Customer Experience
Following one of the worst holiday sales seasons in history, retailers recognize the need to prepare for the upcoming season with carefully planned merchandise assortments, inventory levels and cross-channel promotions that drive sales. While some economic reports have shown bleak outlooks, several indicators suggest the economy is beginning to improve. With so much uncertainty, how will retailers prepare? More

Managing with the Brain in Mind
strategy+business
Most processes operating in the background when your brain is at rest are involved in thinking about other people and yourself. This presents enormous challenges to managers. Although a job is often regarded as a purely economic transaction, in which people exchange their labor for financial compensation, the brain experiences the workplace first and foremost as a social system.More

Smile, Don't Bark, in Tough Times
Harvard Business Review
Your team is underperforming, it's crunch time, and everyone is stressed. Will you get better results by coming down hard on your employees or by cheering them on and trying to foster cooperation? The cheerleaders will generate better performance than the despots, according to new research by Gerben A. van Kleef, of the University of Amsterdam, and five coauthors.More

Winning at Customercentricity: Tips for Retailers
The National Retail Federation
Like any other business strategy, the faster an organization embraces a consumer-centric approach, the sooner it will see significant impacts on the bottom line. It's crucial to adopt the strategy wholeheartedly, as the subsequent stages of implementation and optimization will deliver the true benefits.More