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The following organizations were accredited in March 2014. California Rural Water Association Sacramento, CA Financial Knowledge Network, LLC San Jose, CA Frontline Health Care Workers' Safety Foundation Atlanta, GA Greensboro Area Health Education...

source: IACET

A well-trained employee can make all the difference when it comes to customer service and how the employee deals with customer escalations, solves customer problems, and upsells or cross-sells your products. When you invest in training...

source: Business 2 Community

Robert Hall doesn't consider himself an expert on massive open online courses, otherwise known as MOOCs. But after creating learning content through MOOC vendor Udemy, Hall is the go-to guy at Marek Bros., a Houston-based construction company. Hall, a project manager by...

source: Workforce

The Senate Education Committee on Wednesday unanimously approved a bill by Senator Fran Pavley, D-Agoura Hills, to modernize apprenticeships to meet 21st century workforce needs, make this valuable on-the-job training available to more Californians and integrate programs...

source: City of Santa Clare

There is no cookie cutter for creating competent firefighters. Although NFPA 1001, Standard for Fire Fighter Professional Qualifications, provides a means for determining competency in written and practical skill examinations for certification...

source: Fire Engineering

Paul Matthews, the founder of People Alchemy, writes: "Last month I blogged about learning being a sacred cow, and that the emphasis should be on performance as the outcome rather than learning as the outcome. So I was most intrigued to have the opportunity to attend a short...

source: Training Journal (commentary)

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