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Home   Membership   Chapters   Education   Resource Center   Certification May 10, 2011
 
 
 
Kantor: How to measure employee performance
Naples Daily News    Share   Share on FacebookTwitterShare on LinkedinE-mail article
One of the most frequently asked questions posed by management during a consulting assignment is, "How do I measure employee performance?" If all it took was counting the number of calls made to customers or the items produced per hour, it would be easy; however, measuring employee performance certainly is more complex than that. More

6 C's model for building a culture of innovation
Chief Executive    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Continual innovation may be the most powerful of any competitive advantage for a business. It creates game-changing breakthroughs. Along parallel lines, bit by bit, it also tweaks improvements in existing products, chips away at costs and debugs processes — in every corner of the company, all nonstop. In today's turbulent business environment, it's essential for helping a business move from playing defense to playing an aggressive — and winning — offense. More

How documentation infrastructures contribute to performance improvement
International Society for Performance Improvement    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Documentation infrastructures provide a central location for explaining the why, what and how of a business. How do businesses make sure everyone understands the reasons for doing things a certain way? One way is to build the framework for the documentation infrastructure so its contents clearly explain what employees are to do (processes), why they are doing it (policies), and how they are to do it (procedures). More

Muscle memory: The training of Navy SEALs commandos
The New York Times    Share    Share on FacebookTwitterShare on LinkedinE-mail article
They are America's Jedi knights: the elite of the elite, an all-star team of commandos, "tier one" special operations warriors given mission-impossible assignments in the most dangerous parts of the planet. Each year, according to the Navy SEALs website, approximately 1,000 men start training, and usually 200 to 250 succeed. More

Study: Federal performance officers stretched too thin
Government Executive    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Federal performance improvement officers are stretched thin and receive too little support from above for their work, according to a new report. In a survey of 23 PIOs released recently, the nonprofit Partnership for Public Service and consulting firm Grant Thornton LLP found few agency leaders hold their workforce accountable for performance and program inefficiencies. PIOs also spend too much time complying with duplicate reporting requirements that are not used to improve performance effectively, the report found. More

Success with pre-employment assessment in 4 easy steps
ERE    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The general belief among HR and staffing professionals is that pre-employment assessment is a complex and confusing matter that is not really worth the hassle. Why is this so? More

Younger bosses, older underlings
Fortune    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Message to younger bosses: It's not that your older staffers don't understand how to use computers and communicate; it's that they prefer face-to-face contact. "A younger boss tends to think that older workers are not as technologically savvy, not as quick," says Cam Marston, president of consulting firm Generational Insights. The truth is, baby boomers understand top-line messaging and Twitter but see technology as an adjunct rather than a necessity. These baby boomers are continuing to work even as they reach retirement age, and many find themselves reporting to younger people. More

Labor and employment: Workplace retaliation rulings pose challenges
Connecticut Law Tribune    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Two recent workplace retaliation rulings from the U.S. Supreme Court markedly expanded employee rights, making it easier for employees to bring successful retaliation claims against their employers. With workplace retaliation already being the most common basis for employee lawsuits, employers are well advised to pay close attention to these recent rulings. More

Onboarding: Your next value-add?
Employee Benefit Advisor    Share    Share on FacebookTwitterShare on LinkedinE-mail
article
The phrase most often used to introduce the concept of new employee onboarding is, "You only get one chance to make a first impression." This first impression, in the context of onboarding, refers to the impression the employer makes on the new employee. New hires' initial experience with their new employer is critical to their engagement, which leads to a proven set of benefits. More

How to manage multigenerational workforce
Smart Business    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Thousands of would-be retirees, their retirement accounts depleted, remain in the ranks of the employed. At the same time, another graduating class enters the job market every year. These two factors are creating a clash of the generations, and managing a multigenerational workforce continues to get more challenging for business leaders and managers. More
 
 
ISPI Performance Digest
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Disclaimer: The articles that appear in Performance Digest are chosen from a variety of sources to reflect media coverage regarding human and organizational performance improvement. An article's inclusion in Performance Digest does not imply that the International Society for Performance Improvement (ISPI) endorses, supports, or verifies its contents or expressed opinions. Factual errors are the responsibility of the listed publication.
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