Typically, we choose our leaders for their skill at conveying messages clearly and powerfully. But it's their ability to listen that distinguishes great leaders from the rest. We often attribute courage and strength to the speaker, but what about the listener? The art of...
In the professional world, networking is crucial to building and maintaining a career — even if you're an introvert who finds it particularly challenging. But you can learn to reduce the tension surrounding this important activity. Certified life and career coach Dorothy...
Researchers at the University of Chicago have found — perhaps it's no surprise given the struggling economy — that many people are willing to work more hours than are needed to do their jobs, even though it results in a more stressful life. This phenomenon is...
You can think about creating high-performing customers as anticipating what people taking part in a process might need to learn, know or do, as well as how they need to adapt and behave so the process owner can deliver the greatest...
Does music itself help one to create? This is an important question to examine, because music has increasingly become part of the modern-day work session.
A performance improvement initiative for physicians can significantly increase their use of evidence-based practices in screening for and treating depression, researchers report. Depression is a common and potentially disabling condition...
Swizerland, the United Kingdom and Sweden have been named the world’s most innovative countries of 2014. The seventh annual Global Innovation Index study also found positive signs for Sub-Saharan Africa's innovation performance, highlighting its strong growth.
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