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Why leaders need to shut up and listen

Typically, we choose our leaders for their skill at conveying messages clearly and powerfully. But it's their ability to listen that distinguishes great leaders from the rest. We often attribute courage and strength to the speaker, but what about the listener? The art of...

source: C. Fredrick Crum
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What value does a Certified Performance Technologist bring to a corporation or an organization? Vincent Araujo considered this question. "When I thought about this, what came to mind was the standard of work that we all produce when assigned a project," he writes. "You see,...

source: Performance Xpress

A smooth onboarding process can be the difference between retaining top level talent and pushing them away...

source: TalentCulture World of Work

As the blueprint for a course (all the details about content, multimedia and assessments), storyboards are an extremely important piece of the e-learning design process. So, how do you know what to put into one?

source: Articulate

Data is more varied and fast-moving than ever, and analyzing it effectively now requires highly sophisticated software and machinery. But where does big data analytics leave the good old-fashioned hunch? What if the data tells a business manager to "jump" but her intuition...

source: TechCrunch

Looking at the manufacturing industries as a whole, there is certainly notable progress being made with respect to operational efficiency and profitability. Even so, the required pace of responding to marketplace demands is...


A new study by IBM offers valuable insight on how to successfully change business processes. The report describes some of the elements that make for successful change and points out that over 45 percent of respondents report that less than half of their efforts succeed....

source: BPTrends


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