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Home   About   Member Center   Advocacy   Responsible Distribution   Newsroom Aug. 25, 2011
 


 
 

Programs and Events
NACD continues to focus on regulations at OPSEM
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Members of the National Association of Chemical Distributors are meeting in Sacramento, Calif., this week for the Association's 23rd Annual Operations and Purchasing Conference — OPSEM. More



NACD presents annual Responsible Distribution Excellence Award to G.S. Robins & Company
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G.S. Robins & Company is the recipient of NACD's 2011 Responsible Distribution Excellence Award, the National Association of Chemical Distributors recently announced. MORE
>>To see a full list of past winners, please click here.


Access Your Inspection Reports 24/7!

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Report: NACD member companies 2010 safety rating is twice as good as all manufacturing
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article
The National Association of Chemical Distributors recently released its 2011 Membership & Safety Report. The report, based on 2010 data, states, "NACD member companies 2010 safety rating is 30 percent better than non-members and more than twice as good as all manufacturing combined." Every six seconds NACD member companies deliver products to their customers, who represent virtually every industry in the United States. More

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Sept. 6-8: Four Pillars of the Sales Profession, by Don Buttrey
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Don Buttrey is a proven no-nonsense, powerful teacher who relates sales skills so effectively that both rookies and veterans respond immediately and never get bored. This seminar provides two-and-a-half days of practical skills, tools and fundamental disciplines that are essential for sales professionals and a productive sales team. When registering, make sure to indicate you are an NACD member. To learn more, click here.


  General Business Interest




10 simple ways to motivate your best people
American Express Company    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The path for making most small businesses successful goes directly to having outstanding employees. Hiring and rehiring staff is a time consuming and expensive proposition for any company. How do you retain the best people and keep them motivated? The golden rule of employment is employee goals = company goals. More

3 smart investments for greater productivity
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article
A faster computer might help you work faster, or it might help you get on Facebook faster. So if speedier laptops for everyone aren't the answer, what is? More

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Customer service can make or break your brand: 8 steps for success
MarketingProfs    Share    Share on FacebookTwitterShare on LinkedinE-mail article
A company's failure to deliver on its promise can tarnish its reputation. Due to a series of post-sales mishaps, a company can counteract months of well-executed marketing investments. Barbara Bix, managing principal of BB Marketing Plus, tells how to protect your brand's reputation and offers post-sales steps that will enhance your brand and boost customer experience. More

Media training: Joking your way onto the airwaves using humor
Forbes    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Everybody loves a good laugh or chuckle; reporters are no exception. If you crack a joke or say something humorous in front of a reporter, there is a good chance your quip will end up in the broadcast report or tomorrow’s newspaper. Humor is always quotable. More

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Navigating the new online universe
Inc.    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The founders of the BlogWorld & New Media Expo talk about why businesses can no longer ignore social media. For instance, they say that social media helps small companies become bigger and big companies act smaller, and that companies shouldn’t outsource social media. More



Study indicates how best to salvage customer loyalty via competent problem resolution
Bloomberg Businessweek    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Many executives consider service failures an opportunity to delight their customers, thereby ultimately increasing customer loyalty. But this conception doesn’t hold true in the financial services industry and is a lofty goal for the majority of financial institutions. Why? Only 10 percent of customers who report a bad experience say the offending organization resolved the issue effectively. More

 
 

NACD ChemBytes
Colby Horton, Vice President of Publishing, 469.420.2601   Download media kit
Robert Tracy, Content Editor, 469.420.2648   Contribute news

Matt Glaser, NACD Director of Communications/Associate Editor, 703.527.6223  
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