This message contains images. If you don't see images, click here to view.
Click here to advertise in this news brief.

  Mobile version   RSS   Unsubscribe
Home   Member Benefits   Government Affairs   Events   Resources   Job Bank May 12, 2011
Hospitality Headlines
Tour popular Finger Lakes vineyards for a good cause
New York State Hospitality & Tourism Association    Share   Share on FacebookTwitterShare on LinkedinE-mail article
A brand-new fundraiser will allow attendees to tour beautiful wineries in the Finger Lakes region. This event will benefit the Hospitality Education Foundation. More

Social media most important sales, marketing tool for hotels
Zawya    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Hotels increasingly are turning to social media as key initiatives to build brand loyalty, attract more customers and to keep up with consumer discussions. Hotels that "invest in it will be the ones who are benefiting," according to Rezidor GroupRezidor Group's global director of sales and marketing, who will address the topic at HITT 2011. More

5 advanced tips to help hotels attract guests via the Web
Tnooz    Share    Share on FacebookTwitterShare on LinkedinE-mail article
TripAdvisor recently conducted two surveys: the first asked U.S. travelers about their 2011 travel plans, and the second asked U.S. accommodation owners about their strategies for attracting guests and increasing bookings this year. Together, these surveys provide valuable insights into travelers' expectations and how well accommodations' marketing strategies are measuring up to them. The following are a series of tips — gleaned from the two surveys — to help accommodation businesses maximize their engagement with travelers. More

First step of service: Be eager to serve
ehotelier    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Author Bryan K. Williams, D.M., writes, "Have you ever walked into a business and left before you were served? On past occasions, I have left because the staff showed no sense of urgency to be of service. Yes, your customers can feel the apathy — especially if the majority of the staff look like they would prefer to be anywhere else." More

Hotels: Have you lost your human connection?
4Hoteliers    Share    Share on FacebookTwitterShare on LinkedinE-mail article
It's easy to get lost in the groove of the workday. Between meetings, management, last-minute owner requests and endless press calls, the day of a hotelier can quickly turn from ease and engagement to chaos and commotion. So how do you monitor the demands of your guests with the demands of your day? Social media. More

Amenity travelers want most: Power for gadgets
New York Times News Service via The Bulletin    Share    Share on FacebookTwitterShare on LinkedinE-mail article
In the lavish days before the recession, there was an amenities arms race in the hospitality industry, as hotel chains replaced dated bedspreads with down comforters, mounted flat-panel TVs in all their rooms and competed to offer fancy toiletries and must-have accessories, such as iPod docking stations. But with budgets tight, hotels are making more strategic investments. More

Get Hospitality Headlines through MultiBriefs app
NYSH&TA    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The New York State Hospitality & Tourism Association understands the need to deliver timely, relevant news to its members. In partnering with MultiBriefs to create Hospitality Headlines, the association committed itself to providing updates on a weekly basis. Hospitality Headlines also are available on the MultiBriefs app, available for the Apple iPhone and iPod Touch in the App Store. Simply search "MultiBriefs" and download the app free of charge. After it's downloaded, you may add the NYSHTA feed. News is streamed into your iPhone or iPod Touch each week. Android phone users also may access the app by going to the Android Marketplace and searching "MultiBriefs" to access the Android version of the app.

If you are interested in having this publication sent to members of your staff or peers, please contact Membership Services Manager Darcy Lyle at 800-642-5313, ext. 111, or e-mail her directly at
Hospitality Headlines
Colby Horton, Vice President of Publishing, 469.420.2601   Download media kit
Valerie Hunt, Content Editor, 469.420.2690   Contribute news
This edition of Hospitality Headlines was sent to ##Email##. To unsubscribe, click here.
Recent issues
May 5, 2011
April 21, 2011
April 14, 2011
April 7, 2011

7701 Las Colinas Ridge, Ste. 800, Irving, TX 75063