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The NATE advantage: The gold star of technician certification
Contractor Magazine
The topic of education and certification was broached when talking about NATE, or North American Technician Excellence, the certification program for technicians in the heating, ventilation, air-conditioning and refrigeration (HVAC/R) industry. It is the only test supported by the entire HVAC/R industry, including contractors, distributors and manufacturers.
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How Big Data and analytics change the game for HVAC systems
The traditional approach to energy-baseline definition would have been to correlate whole building consumption with outside air temperature, maybe also occupancy and level of operations. However, with advanced metering and building automation systems, we now can analyze data by individual service type, specific building location and even specific time of the day. We therefore have more variables to take into account for the same analysis.
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System performance vs. home performance: Become a lifestyle contractor
Contracting Business
HVAC system performance and whole-home performance are different yet intertwined. System peformance is important, but the magic happens with home performance. Improving the performance of clients’ whole home is how to really "wow" them.
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  Better Than New Warranty

Sid Harvey’s, the world’s largest heating components remanufacturer offers a warranty that is one year longer than their new counterparts up to 5 years. They offer over 1,700 remanufactured components to save you time and money on service calls and lower your inventory cost.

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    S&P: Shale oil boom has far-ranging impact (Fox Business)
US monthly oil demand inches higher despite sharp decline in gasoline use? (Hydrocarbon Processing)
Making an irresistible offer (Contracting Business)
LG introduces 17 SEER Mega Inverter line (Contracting Business)
Heating oil dealers rally against new tax for efficiency programs (The Hartford Courant)

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One big community
An association is only as good as its members. Each of those members join based on the mission of the association. Ours happens to be education. The other side benefits occur when a member takes advantage of their membership. For example, one is taking care of their own — that can mean cards or sending words of encouragement to a member or his or her family experiencing health issues or job-related issues. It can even be letting members know of a birth or a marriage or something really exciting that other members enjoy reading about.

Or it might be the news that spreads about someone in need. A mother and daughter, Celeste and Sydney Corcoran were badly insured in the blasts at the Boston Marathon on April 15. Sydney suffered severe injuries as a result of being hit with shrapnel and Celeste has both of her legs below her knees. Husband and father works for one of our industry partners, F.W. Webb. At our recent board meeting held during our annual convention and trade show, our board made a motion to contribute $1,000 to the Celeste and Sydney Recovery Fund.

The good news is that Sydney was strong enough to attend her prom and was named, 2013 prom queen.

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New classes announced
On July 29, Ralph Adams and Tim Begoske, director of training for Field Controls, will present a joint all-day seminar. They will present the Home Comfort Specialist Academy — "Selling More Products and Higher Efficiency Equipment" in the morning, and Tim will present the workshop, "Healthy Home System" after lunch. Attendees will learn the categories of IAQ and how to determine which solutions to recommend.

Then on the July 30, Dan Holohan will present the workshop, "Learning for Trainers." This workshop is geared towards anyone who prepares seminars or presentations. It is designed to help you deliver a better presentation.

You can get a complete outline for both of these sessions, as well as register and pay, by visiting Both workshops will be held at the ICPA School, 10 Alcap Drive, in Cromwell, Conn.

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Fall Oil Heat Retreat
Our 8th annual Oil Heat Retreat takes place Sept. 12-15 at the Ramada Inn, in Holtsville, N.Y. We won't be spending too much time at the hotel because we have a jam packed program for you to enjoy.

It all starts on Friday with a visit to Brookhaven Labs. Our host, Dr. Tom Butcher, will provide us with a tour of the facility. At the conclusion of the tour — after you have lived and breathed energy — we will host a roundtable session and talk all about the future of energy. Anyone that knows Tom gets caught up in his infectious excitement about this topic. Of course, we'll plan something special for the spouses. They are welcome to join us.

Then after our business meeting Saturday, we will head out to wine country. We enjoy visiting some of the wineries and have dinner at Baiting Hollow Winery. The inclusive hotel rate covers everything — from breakfast each morning to evening and day events.

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Carlin Upgrades Primary Controls

Following the launch of the Universal Replacement ProMaxx 70200 Primary in 2012, Carlin is pleased to introduce the Series E line of primaries. With an improved look, retrofit terminals, LED lights, pump prime and better protection against water, these revised models are direct replacements for Carlin’s 40230, 48245, 50200, and 60200.
FCX Oil-Fired Condensing Boilers Engineered for the North American Market

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• Building New? Unsurpassed Performance with Radiant Heat
• Retrofitting an Existing Home? Fuel Savings of 30% to 50%

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Rhode Island environmental bills heading to legislative finish
The Rhode Island General Assembly is whittling down environmental bills as it heads to the finish of the current legislative session. Two energy-related bills and a climate-change bill were passed by the Senate on May 29.
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To increase sales 'think about what you think about'
Contractor Magazine
Suppose one of your sales reps has the basic thought that the economy stinks and homeowners only care about a cheap price. What emotion flows from that thought? Very likely it's a defeated state that gets reflected in body language and tone of voice. You simply cannot short circuit the neurology that connects thoughts and emotions.
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The energy-efficiency/customer connection
Utilities are ramping up energy-efficiency initiatives, including investing in new infrastructure, advanced metering technologies and customer incentives. But no matter how vigilant utilities are at saving energy, efforts mean little in the absence of customer engagement and adoption. Bridging the gap between utility programs and the end user is paramount to meaningful energy reduction.

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Making an irresistible offer
Contracting Business
How do you make an irresistible offer? What do you need to include? How do you add value you to your product and service? It all starts with knowing your customer. If you know what motivates them, it's easier for you to reach out and push their hot buttons.

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US oil supplies reach 82-year high
The U.S. is awash in a glut of crude oil, with inventories at their highest level since the government began keeping monthly data in 1931, according to a report released by the U.S. Energy Information Administration (EIA). While inventories of oil and distillates (diesel fuel and heating oil) rose, the supply of gasoline actually fell.

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US tops in renewable energy attractiveness as sector comes of age
The U.S. unseated China as the most attractive country for renewable energy investment in 2012, according to Ernst & Young's May 2013 "Renewable Energy Country Attractiveness Index", which, for the 10th year running, "ranks 40 countries on the attractiveness of their renewable energy investment and deployment opportunities based on a number of macro, energy market and technology-specific indicators."
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VRF: Proven technology provides specialized solutions
Contracting Business
Variable refrigerant flow (or variable refrigerant volume) comfort systems consist of multiple evaporators with variable capacity, connected to one central variable-capacity inverter-driven heat pump. These systems feature a heat-recovery mode that allows the transfer of energy from zone to zone with minimal compressor use. Each zone has its own indoor air unit that precisely controls the temperature while operating at peak efficiency levels, providing an unprecedented level of flexibility for those who work together in a building.
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Toxic indoor air pollution and keeping a healthy home
As outdoor air pollution increases, we tend to assume we can escape into the safety of our homes for cleaner air. Unfortunately, indoor air pollution is not only as toxic as outdoor air, it can be worse. According to HVAC & R Research, indoor air pollution is caused by biological growth from HVAC components such as poor humidifying systems, cooling coils and drip pans. Also, poor installation of HVAC components and ventilation systems can increase VOC's released into indoor air.
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Energy Department turns to small businesses for green help
Washington Business Journal
Is the Energy Department ramping up its efforts to help agencies go green? Perhaps: The department released details about some planned contracts that will assist its Office of Energy Efficiency and Renewable Energy.
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Colby Horton, Vice President of Publishing, 469.420.2601
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Jason Zimmerman, Content Editor, 469.420.2686   
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