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In this issue...
  • Survey shows HVAC/R contractors very optimistic
  • Automating HVAC inspections, servicing using iPads and tablets
  • How much should HVAC contractors spend on marketing?
  • The perfect service call
  • BPI's Home Energy Auditing Standard released for public comment
  • Trane VP offers supply/distribution insight during Interlog Conference
  • Ensure performance with commissioning
  • The need for a field workforce mobility strategy
  • HVAC company addresses common misconceptions about geothermal heating and cooling
  • Who says that warranty is for 1 year?
  • 6 tips for increasing word-of-mouth referrals

  • Survey shows HVAC/R contractors very optimistic
    Appliance Magazine
    HVAC/R contractors in the United States continue to be very optimistic about short-term growth, according to the June Contractor Comfort Index from industry group ACCA Association. The June 2014 index was at 81. The data shows that contractors are feeling slightly better than they were 12 months earlier when the CCI was 77. An index of 50 or above reflects anticipated growth.
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    Automating HVAC inspections, servicing using iPads and tablets
    Ferret
    Though automation has entered the HVAC industry in a big way, many HVAC companies continue to perform paper-based HVAC inspections, which need to be followed up with scanning the paperwork or manually entering the data into a database or spreadsheet. The paperless inspection form on tablets is a replica of the information that already exists on paper forms or an Excel spreadsheet. The HVAC technician should be able to access and utilize the information provided in the paperless version, pick from a list of possible choices, use speech to text to add comments or type in information required using the device keyboard.
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    How much should HVAC contractors spend on marketing?
    Contracting Business
    This is no secret: most small business owners — HVAC contractors are among them — invest 2 percent to 5 percent of their sales in marketing. Since small businesses, by definition, have small amounts of sales, 2 percent to 5 percent results in very small marketing budgets. Small budgets tend to yield small results. But 5 percent is really only "maintenance" marketing. To increase market share, the rule of thumb is to spend 10 percent of sales on marketing.
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    PRODUCT SHOWCASE
      Ductless Mini-Split Kit

    Sid Harvey’s introduces a time-saving idea to speed the installation of the most popular mini split systems. The Sid Harvey Mini-Split Installation Kit includes communication cable, drain hose, disconnect, whip, ring terminals, and cable ties to make installation quick and easy and comes in either 25 foot or 50 foot lengths. The Mini-Split Installation Kits are available at all Sid Harvey Stores. 

    www.sidharvey.com

     


    UPDATES FROM OESP


    The perfect service call
    OESP
    Is there a perfect service call? What does it take? What do your customers expect from you or your company? I am sure we all have opinions about this, but OESP has designed a special program, scheduled for Tuesday, Sept. 23, at the Wyndham Hotel, in Gettysburg, Pennsylvania.

    At our 2nd Roadshow, we are opening up Tuesday at no cost to technicians and others who want to get a jump start on the heating season. There will be special classes and certifications all day.

    For example, the Perfect Service Call gives you an opportunity to pick and choose: one or two 30-45 minute classes of interest or all seven topics that include: Customer Service, Fuel Quality, Basics of Nozzles, Combustion Efficiency, It's the Law! Ventilation & Make-up Air, Reasons for Rechecking Your Work; Avoid a Call Back, How to generate new leads for equipment sales and gain new customers.

    These are all timely topics for the winter season of 2014-15. Click the "Read More" link to register for the 2nd Roadshow.

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    PRODUCT SHOWCASE
      GET CERTIFIED TO INSTALL ROTH
    Increase your company’s bottom line with a product that’s top-of-the-line. Introducing the Roth Double-wall Oil Storage Tank (DWT). Seamless polyethylene inner tank and leak-proof, corrosion resistant steel outer tank for maximum protection. Roth tanks come with a 30-year product warranty up to $2 million in insurance.
    Get certified for free to install the Roth DWT.
     


    FEATURED ARTICLE
    TRENDING ARTICLE
    MOST POPULAR ARTICLE
    BPI's Home Energy Auditing Standard released for public comment
    Contractor Magazine
    The Building Performance Institute Inc. announced that BPI-1100-T-201x: Home Energy Auditing Standard is now available for public comment for a period of 45 days. BPI-1100-T-201x was developed in an effort to standardize and clarify what is included in a whole-building, science-based energy audit of existing homes.

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    Paperless forms allow HVAC inspections to go mobile
    Ferret
    HVAC inspections are increasingly going mobile, contributing to higher efficiency and productivity as well as faster access to information in the field. Paperless and mobile forms have become an important component of performing HVAC servicing and repairs with a tablet or iPad being used to record inspections, servicing and repairs.

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    Vermont announces $770,000 for energy efficiency upgrades
    VTDigger
    The Shumlin administration recently announced a loan program available to Vermont homeowners seeking to improve the thermal efficiency of their homes or make the switch to cleaner burning fuels. The two-year pilot program offers $770,000 for energy efficiency and home heating retrofits for homeowners whose fuel dealers partner with Efficiency Vermont, the state's efficiency utility.

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    IN THE NEWS


    Ensure performance with commissioning
    Sourceable
    Commissioning is the process of evaluating the installation and performance of a building's components and systems and how they work in the context of the entire structure; then making adjustments or repairs as needed to meet the design specifications. Commissioning can apply to a new build, or to a retrofit, where it's called retrocommissioning. Commissioning also helps designers in right-sizing equipment, such as heating and cooling equipment, which can achieve significant up-front cost savings.
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    The need for a field workforce mobility strategy
    BizTech
    There are two mobile workforces representing the average company in the energy sector. First are the traveling professionals who use either a personal or a company-provided device to access business data and stay connected. Then there are the field service workers who do everything from drilling on a rig and repairing power lines to delivering home heating oil to customers. These teams need mobile devices suited to their job functions and their work environments.
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    TRENDING ARTICLES
    Missed last week's issue? See which articles your colleagues read most.

        Tips for collecting on invoices (Fox Business)
    New cooling standards approved by AHRI subcommittee (Appliance Magazine)
    Are smart homes ready for prime time in the HVAC industry? (Contracting Business)

    Don't be left behind. Click here to see what else you missed.


    HVAC company addresses common misconceptions about geothermal heating and cooling
    PRWeb via RenewablesBiz
    Many homeowners have an interest in lowering monthly heating and cooling costs and would like to opt for a green alternative, but are stopped by concerns about the upgrade process. Home Comfort Geo provides these responses to educate homeowners about the reality of an upgrade to a geothermal air conditioning and heating system.
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    Looking for similar articles? Search here, keyword: Geothermal.


    Who says that warranty is for 1 year?
    Contractor Magazine
    In our experience, warranties are one of the most misunderstood concepts in the construction industry. Many owners, designers and contractors think they have put a one-year warranty in their contracts, when in fact they are 100 percent wrong. Many times, they don't even understand what a warranty is. Most of the time, they don't understand what it covers and how long the contractor or vendor is on the hook.
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    6 tips for increasing word-of-mouth referrals
    Fox Business
    Especially when starting out, word-of-mouth referrals are the most effective way to grow your business. Even in high-tech companies, having a couple hundred evangelists who can't live without your product and will spread the word is incredibly important. A great product or service is clearly the number one thing you can have to spur word-of-mouth growth. Number two (and possibly just as important as the first) is incredible customer service. But beyond the obvious, what can you do?
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    The Advantage
    Colby Horton, Vice President of Publishing, 469.420.2601
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    Jason Zimmerman, Assistant Executive Editor, 469.420.2686   
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