Thirty-six percent of employers report employee misconduct at holiday parties. This misconduct includes excessive drinking, sexual advances, off-color jokes, vulgar language and gestures, arguments and even fistfights. Apart from being embarrassing, liability to the...
Optimism and pessimism are strong, stable traits that reflect our coping strategies. We live in an uncertain world. To cope with uncertainty, most people basically assume that things will either turn out well or turn out badly. So here’s a question to ponder: Is it...
What exactly does it mean to look like a leader? There's, of course, the notion that you should dress for success. But are there other ways to inspire confidence in your leadership abilities? According to new research, it could be as simple as taking care of yourself. A...
You’ve heard this before: Your brand is the sum of customers’ complete experiences with you across all touch points. Your brand isn’t your company. It isn’t your marketing message. It isn’t even your product. It is an experience — a holistic...
Social media is a great way to get the word out about your business. But if it’s not delivering results, take a step back and see if you’re following these best practices.
In the time it will take you to read this article, there will be over 900,000 tweets on Twitter and 7.5 million posts on Facebook. With that much content generated, how does a business get noticed and stay relevant? The answer: visual elements. Human beings are wired to...
Trust is key for getting customers to sign on the dotted line. Unfortunately, gaining a potential client's confidence is not an easy task. It doesn't help either that there are so many salespeople who use unethical approaches to close deals. This makes the prospect walk...
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