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Who comes first, customers or employees?

Who comes first, the customer or the employee? Some argue that running a business is pointless without customers and that customer happiness comes first. Others believe that it takes happy, dedicated employees to attract and retain customers.

source: By Mel Kleinman
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Congress’s failure to repeal or replace Obamacare has left America’s small-business owners looking for ways to limit their health care costs. SMBs as a whole have been among the most vocal opponents of the health care...

source: PYMNTS.com

The RV market is on a tear, and you have retiring Baby Boomers to thank. Strong RV sales are a sign of the financial health of American consumers, says Wells Fargo senior economist Eugenio J. Alemán. High demand should continue, especially if real per capita net worth...

source: Yahoo

Owners of the 2017 Ram 1500, 2500, and 3500 Laramie Longhorn models can now coordinate their trucks and trailers, thanks to the addition of the new “RV Match Brown” two-tone paint. This shade complements a popular color on RV traveler trailers and will join...

source: InAutoNews

Construction is starting on a new RV supplier's factory in Goshen, IN, where RV manufacturers are enjoying boom times. Genesis Products has broken ground on a $10 million, 200,000-square-foot facility that will add 100 jobs to the area. The company plans to boost its...

source: The Associated Press via U.S. News & World Report

The hot brands of the Millennial Moment include Adidas, Snapchat, and Winnebago. Yes, Winnebago Industries Inc. With its growing line of minimalist products like the Minnie, Micro Minnie, and Winnie Drop, Winnebago is joining other RV manufacturers in realizing that small...

source: Bloomberg

The RV Rental Association (RVRA) is in the process of conducting its annual survey of dealerships with rental operations. If you rent RVs, please take the questionnaire and help the association gauge the current rental market. Individual responses will not be published,...

source: Recreation Vehicle Rental Association


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