Over the years, multisystem operators' expectations for their customer care, billing, ordering and provisioning systems have been simple: they should "just work." But then satellite service providers and telcos introduced new, real competition. As a result, there...
The peering deal struck by Netflix and Comcast could well prove to be a game-changer for large cable operators,...
Broadband has become so important to people buying a home that properties without a fast connection are worth up to 20 percent less than those that do. More and more householders are using media streaming services...
Charter Communications Inc., whose bid to take over Time Warner Cable Inc. was thwarted last month, plans to grow its subscriber base through more deals, its chief executive said on a call with analysts. Charter CEO Tom Rutledge made few remarks about the company's failed...
Over the years, multisystem operators' expectations for their customer care, billing, ordering and...
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