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Welcome to SIM Connect, the leading news source for senior-level IT leaders. For daily industry coverage follow us on Twitter and LinkedIn. Want your news included in this newsletter? Email us at SIMconnect@simnet.org
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SIM
Companies ranging from Uber to Macy's use big data to engage more customers and improve their top and bottom lines. Cities like San Francisco use big data for services such as SFPark, which provides real-time information about available parking spaces, thereby reducing greenhouse gas emissions and the frustration of searching for a spot. Real-time digital data streams — those produced internally and those sourced outside — provide the data for sophisticated analyses.
How do organizations decide which DDS to tap and how do they develop the capabilities to leverage these DDS? "Selecting Digital Data Stream Winners," an Advanced Practices Council report now available to SIM members from the SIM Online store, answers these questions.
Enterprise Irregulars
The difference between a 10 percent and 20 percent churn rate turns into a 100 percent difference in cohort value after seven years. Don't be too busy to figure out how to calculate them properly.
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strategy+business
These days, few people expect to work for a single company throughout their career. But what about the expectation that companies will remain in one industry forever? Is that, too, becoming an artifact of the past?
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TechRepublic
Data scientist, engineer and UX designer are among the tech jobs that will be in demand in the new year, experts say.
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CIO
Enterprises will continue to experiment with virtual assistants and chatbots in 2017 as they look to balance better customer service with operational efficiency.
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Harvard Business Review
People who are both in demand by their colleagues and are seen as important sources of information at work have the lowest engagement and career satisfaction scores.
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