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Enterprise Architecture: Business focused, strategically engaged
According to past SIM IT Trend Reports, one of the largest pain points for IT departments has been alignment with the business. In 2012, CIOs spent most of their time on managing the relationship between IT and business.
Our reality is a world full of rapid change and organizations need clear visibility across operations in order to react quickly. Due to this, IT departments are tasked with defining an IT strategic plan that is relevant for IT and able to meet the stakeholders' requirements for visibility and agility. Often, however, IT plans appear abstract and disconnected from business needs. Many of today's enterprise architecture teams strive to be more business-focused and strategically engaged. Through the SIM Enterprise Architecture Working Group members can identify and share their challenges and how they have been able apply enterprise architecture principles to help solve them.
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3 CIO strategies for going global
The CIO Executive Council talked to CIOs about the role IT played when their companies went global. Here are three lessons you can learn about unifying, localizing and laying a foundation for growth.
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How to become a CIO
The CIO is the most visible technologist within an organization, the professional tapped with leading a company's IT philosophy, investment and strategy. Working with the rest of the C-suite and department heads, the CIO is responsible for creating a strong IT department, forging vendor relationships, designing and implementing processes, and leveraging technology to enhance business operations.
Pabst CIO: Sales advice for enterprise startups
During a conversation with Ben Haines, the CIO of Pabst Brewing Company, ZDNet focused on cloud transformation and the impact on IT. Haines believes cloud software can drive both efficiency and innovation, which his approach to buying and deploying technology reflects.
The problem with squeezing employees too hard
These are still tough economic times, which means business owners are asking employees to do more with less. It might be logical or even necessary, but be warned: It creates risk for fraud and corruption, according to a new study by Ernst & Young. In surveying 3,000 board members, managers and their teams in 36 countries, the study found pushing your team to meet tough targets with fewer resources and less compensation raises the risk for unethical behavior including bribery and number fudging.
Job search advice for CIOs
Martha Heller, president of a CIO and senior IT executive recruiting firm, writes: "As a CIO recruiter, I used to tell my clients that 'IT leadership transcends industries,' and that they should not limit their search to candidates who come directly out of their own industry. More recently, however, I am finding that argument a bit tougher to sell. It is hard to say that 'IT is the business' out of one side of your mouth and then out of the other side, claim that a background in your client's business is not necessary."
Getting your head out of 'the cloud'
By C. Fredrick Crum
Many of us work with our heads in the clouds — literally. Due to the explosion of the use of "the cloud" and associated technologies in the last 10 years, we are more tethered to our work world than ever before. With mounting pressure to perform, leaders and aspiring leaders feel they have to continually stay connected to their work world to keep pace or to try to get ahead. Wireless connectivity, mobile smartphones, tablets, email, texts and video conferencing all have helped to expand this work culture.
Millennials are rewriting the definition of work
Federal agencies may be wise to expand benefits like telework and other mobile work programs in order to attract, hire and retain the younger generation of workers, almost all of whom are demanding schedules that allow them to work where and when they want, a new survey suggests. The survey of more than 3,000 freelancers worldwide, including 1,958 millennials aged 19 to 30, by Millenial Branding and oDesk found that almost all have a freelance attitude when it comes to work.
3 considerations for security strategies
With stricter regulations governing data inevitably coming into force, the impact to any organization of a serious data breach has never been greater.
CIOs have a mammoth task in ensuring a positive outcome in an organization's security program. To meet changing compliance obligations and reduce breach risk, it is important for CIOs to align their security investments with the underlying business goals of the organization.
CMOs and CIOs seek customer centricity via big data
A new study says 80 percent of marketers and 88 percent of information technology executives believe they should join forces to achieve customer centricity as a main priority. And they add that "big data" will help them reach the customer-centric union.
The study, dubbed "Big Data's Biggest Role: Aligning the CMO and CIO," released by the business analytics company SAS and the Chief Marketing Officer Council, finds that 40 percent of marketers and 51 percent of IT heads say big data is "critical" to delivering customer-centric programs.
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5 big new responsibilities for today's CIO
Here's the profile of the modern CIO. He or she is an expert at doing more with less and is adroit at whittling down the traditional costs associated with keeping the lights on. But the CIO is also absolutely ahead of the rest of the company in implementing cloud computing, mobility, social networks and big data.
The CIO is also a security expert, as well as a department-to-department ambassador, and is always ready to listen to even the most out there technology idea.
17 tips for achieving social CRM success
In today's hyper social world, customers are likely to voice a complaint or offer a compliment about your product, service or business on Twitter or Facebook. And woe to the organization that does not acknowledge or respond to that Facebook or Twitter post promptly.
Indeed, today, it is difficult to separate social media management from customer relationship management — hence the increasing number of social CRM services. But just having a social CRM offering is not enough.
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