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SIM Advanced Practices Council Masters of Change Report now available
SIM
Although technology has the power to transform organizations, success depends in many cases on creating deep and sustaining change in the organization's culture. It depends on integrating people, procedures and technology — so all focus on providing the best customer experience today and into the future. The most valued CIOs are skilled in executing such transformations, going well beyond managing technology to leading cultural change. This report describes successful cultural change initiatives at five Advanced Practices Council member firms: Allstate Insurance, Bristol-Myers Squibb, Computer Aid, Constellation Brands, and Verisk Analytics.
This reports and other APC reports are available to all SIM members and can be downloaded from SIM's Online Store.
Join all five APC members at SIMposium on Nov. 2 to hear their stories and insights.
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The Wall Street Journal
Curt Garner, CIO of Starbucks Corp., wasn't actively looking for a seat on a board but taking a directorship is part of the professional development plan for senior Starbucks executives. In early 2014, Garner said he discussed the idea with CEO Howard Schultz, talking about the technology expertise he could bring to a board and the business insight he could bring back to Starbucks. As companies continue to rely on technology to invent new business models and remake old ones, CIOs are being sought out for director seats. ArcBest Corp., Autoliv Inc., Lowe's Cos Inc., Winnebago Industries Inc. and Zions Bancorporation have added CIOs to their boards since February.
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CIO
Introverts are dispelling the notion that they are quiet and shy. (Yes, there is such a thing as an outgoing introvert.) Businesses are realizing they can benefit by drawing on the strengths of introverts and extroverts, but nurturing opposite pairings in the workplace requires patience, understanding and even some training.
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The Wall Street Journal
No matter how much a company spends in money and resources for cyber security, there is always the risk that the system will be hacked. Now, a decision by the Third U.S. Circuit Court of Appeals has confirmed that in the event of such an Information Technology System hack, the U.S. Federal Trade Commission has authority to investigate the company and charge it with unfair trade practices for failure to protect customers from the theft of online data.
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FierceCIO
Google is ratcheting up on the security of its Chrome Web browser in September, when it will remove support for the decades-old NPAPI (Netscape Plugin API). In addition, Chrome will also block non-important Flash files from automatically launching by default, sidelining one of the most popular and effective attack vectors by hackers.
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CIO
Companies building mobile and Web applications to support their digital businesses depend on a mix of private and public clouds to exchange data, said Bill Fathers, VMware's executive vice president and general manager of cloud services, at the company's recent VMworld customer event.
Fathers said companies are struggling to deal with a "fundamental shift in application deployment patterns," that's forced CIOs to think about "network architecture and data residency."
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