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Tough crowd: Smart ways to deal with angry customers online
The rise of the internet and social media has given everyone a platform to air their gripes, and as a business owner, you're likely to end up on the receiving end of that negativity at some point. It's unpleasant — and hard to know how to navigate each jab. Do you...
The rise of the internet and social media has given everyone a platform to air their gripes, and as a business owner, you're likely to end up on the receiving end of that negativity at some point. It's unpleasant — and hard to know how to navigate each jab. Do you...
Apple's iPhone and iPad were revolutionary mobile products that changed how people communicate and access information, entertainment and services. Since then, similar slab-style smartphones and tablets have become ubiquitous. This...
On May 7, California Governor Edmund Brown Jr. called for major reforms to California Proposition 65. While the proposed reforms are a step in the right direction, the proposal may take time to be approved and implemented. TGA will continue to educate its members on best...
There are two weeks left to book your exhibit space for The 2014 Travel Goods Show and take advantage of the significant early bird savings! Don't wait — the early bird deadline is June 1. Not only does booking early mean saving money, it also ensures priority booth...
The 30-day voting period has ended, and during that time an overwhelming number of members cast their e-votes in support of TGA's Slate of Nominees for the 2013-2014 Board of Directors. Thanks to everyone who exercised their very important privilege as a member of this Association...
The dreaded single supplement has long been an albatross around a solo traveler's neck, but an increasing number of land and cruise suppliers are coming around to the notion that a customer vacationing alone deserves a fair shake. To be sure, these suppliers are the exception...
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