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Home   Membership   SuperZoo   America's Family Pet Expo    PetSource.org May 25, 2010
 
 
 
Create a memorable customer experience
Entrepreneur    Share   Share on FacebookTwitterShare on LinkedinE-mail article
It is often the little details that customers recall even more than the product they purchased or the service they received. Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall customer experience. Here are six ways to go above and beyond good customer service and boost customer loyalty. More



Keep your computers tuned up, backed up, and cleaned up
BusinessWeek    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Most small business owners probably own an automobile that they maintain properly for optimal performance. The same logic should apply to your computer network and other devices. After all, who can afford disruptions, data loss, or downtime? The following are a few essential guidelines for ensuring your network and computing and communications systems run smoothly. More

Global Pet Expo 2010 billed a success by organizers
Pet Product News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
This year's Global Pet Expo pet industry trade show, held March 25 to 27 in Orlando, Fla., drew record crowds, according to organizers. The American Pet Products Association and Pet Industry Distributors Association, the show's co-sponsors, reported that the 2010 show featured 803 exhibiting companies and more than 4,495 buyers — the highest buyer attendance ever recorded at Global Pet Expo. Last year’s show drew 779 exhibiting companies and 4,100 buyers. More

SuperZoo University at SuperZoo 2011
WPA    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The industry's premier education program has all the answers, with 30+ sessions focusing on the relevant topics and timely issues you care about most. Sign up for SuperZoo University's seminars today to make sure you get the first-hand ideas, inspiration and advice to increase your knowledge, generate excitement in your store and send your profits soaring. More

CritterTrail
CritterTrail© habitats are designed for the health, security and comfort needs of your hamster or gerbil. Innovative features encourage interaction between owners and their pets. CritterTrail© is the only brand with Super Protect® antimicrobial technology built-in to ensure a cleaner environment. Expandable Fun-nels® and connectable accessories encourage activity and exercise. More Info more


Franck's Suspends veterinary drug compounding
Veterinary Practice News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Franck's Compounding Lab of Ocala, Fla., reported May 17, 2010 that it has voluntarily suspended all compounding drugs for veterinary use, pending the outcome of discussions with the U.S. Food and Drug Administration. The FDA is currently seeking a permanent injunction against the company to prohibit Franck's and its CEO Paul Franck from compounding animal drugs from bulk ingredients without FDA approval. More

Frontier lets small pets back in the cabin
Indy Star    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Spot and Fluffy are welcome again to fly in style in the passenger cabins of Frontier Airlines. Under the new Frontier policy, small pets may ride in the passenger cabins, instead of being consigned with the freight to cargo bays in the belly or tail of airplanes. For a $75 one-way fare, pets can curl up in an animal carrier small enough to slide under an airplane seat, probably at the feet of the owner. More

Donate clippings, save the Gulf
Matter of Trust    Share    Share on FacebookTwitterShare on LinkedinE-mail article
We shampoo because hair collects oil. Why should millions of pounds of absorbant, natural, renewable fiber clippings go to waste every day? All salons, groomers, wool & alpaca fleece farmers, hairy individuals, and pet owners can sign up. More

Wholesale Pricing on Patriotic Bird Feeders

Exclusive pricing on American Bird Feeders for approved customers. Red, white and blue accents. Show your pride on Memorial Day, Fourth of July, Veterans Day, or year round! Apply now for a wholesale account.
MORE


KC Animal Health Corridor partners with Germinder & Associates, Inc.
Good News for Pets    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The Kansas City Animal Health Corridor today announced it has entered into an agreement with Germinder & Associates, Inc. a leading pet/vet public relations firm with offices in New York and Kansas City, to provide media counsel on international, national and trade media relations. More

New Mexico proposes anti-pet regulation
PIJAC    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The New Mexico Department of Game and Fish has proposed a rulemaking amending existing regulations regarding the importation of non-native species. The proposed rule creates a "species importation list" that would require permits for importation of listed species — regardless of whether the animals were wild caught or captive bred. Ownership of these species as pets without a permit would be banned. The proposal does not clarify the status of banned species already within New Mexico as pets or those that are being propagated in the state. All comments on this proposal should be received by the Department no later than June 4. The Department will also be holding a public Commission meeting on June 3. More

Dog breeders to face fee changes in Louisiana
PIJAC    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Louisiana House Bill 313 would change dog kennel license fee levels set forth in current law from a maximum fee to a minimum fee, therefore allowing a municipality or parish to set fees as high as they wish. UPDATE: HB 313 was heard and passed the Senate Committee on Agriculture, Forestry, Aquaculture & Rural Development Committee on May 11 and now awaits committee assignment. More

New FDA campaign targets detailing, trade shows
PharmExecBlog    Share    Share on FacebookTwitterShare on LinkedinE-mail article
In addition to sending out more warning letters and stepping up enforcement activity, the Food and Drug Administration wants health professionals to do more to police drug marketing and advertising. The agency's "Bad Ad" program urges doctors and other health professionals to report any false or misleading ads or inappropriate marketing pitches. Depending on one's point of view, the program is either an efficient way to extend FDA's oversight capabilities, or just one more attempt by over-zealous regulators to stifle free speech. More

 
 
WPA Pet Industry Briefs
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