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Plastic surgeons fear bad online buzz

from The Plastic Surgery Channel

Today's cosmetic doctors something to fear beyond an unsatisfied customer: Their negative comment posts. Unhappy plastic surgery patients, or simply anyone with a cruel sense of humor, can visit a surgeon’s website—or create one of their own—and post negative reviews of his work, citing botched surgeries or cases of mistreatment. And according to New York magazine, this has happened enough to create a problem for doctors who rely on positive buzz to maintain customer flow. more


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