Retail companies on
2010 customer service champ list
from About.com Retail Industry
Seven of the top 10 U.S. companies that were ranked by Business Week as being the best of the best in customer service in 2010 were retail companies. More than half of the total list of 25 Customer Service Champs for 2010 are members of the retail industry. This is to be expected since retailing is all about customer contact. You can't really separate excellent retailing from excellent customer service.
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