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GAO: FAA delays hurt aviation industry

from AV Web

The FAA needs to a better job of issuing certifications and approvals, the Government Accountability Office concluded in a recent report. A lack of efficiency and consistency in how the FAA interprets its own rules adversely affects the aviation industry, causing delays and higher costs, the analysts found. To improve its performance, the GAO says, FAA should develop a process to track how long it takes to act on requests for certification or approval and the causes of each delay, then use that data to assess the extent of delays and figure out how to better allocate resources to reduce wait times. Also, the GAO says, the FAA should use that data to create a system of measurable performance goals and track performance toward those goals. more


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