TSA must protect employees, provide public education to pat-downs, said TSA union
from PR Newswire
The American Federation of Government Employees -- the union for TSA workers across the country -- has heard from its Transportation Security Officer members that while most passengers are understanding of the new TSA security procedures and recognize that TSOs are not the ones who created those procedures, there have been a few instances where passengers have become angry, belligerent and even physical with TSOs. In Indianapolis, for example, a TSO was punched by a passenger who didn't like the new screening process.
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