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How to address the cultural aspects of HPT interventions

from ISPI

The HPT process allows us to identify potential interventions in international environments. However, sometimes performance issues might be related to — or exacerbated by — cultural differences. In addition, whether the performance issue is related to cultural differences or not, you might need a culturally appropriate intervention to address the issue. For example, is mentoring a good intervention in Malaysia? Is your manager in Japan not a decision-maker or are her cultural ways of communicating sending you the wrong message? more

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