Cross-training benefits both firms and employees
from News Day
Organizations that endeavour to have competitive advantage over others in this day need to initiate strategies that maximize the full utilization of their most valuable resource, human resource. This may call for an organization to have its employees acquire diverse knowledge about different operations of the organization. This brings us to the the concept of cross-training employees. What really is cross-training? It is training an employee to do different parts of the organization's work.
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