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What was the question?

from Chief Learning Officer

Questions are at the heart of what drives people to learn. But in utilizing questions as part of any team-oriented dialogue, learning and development professionals should take care to make sure the right type of questions — open-ended versus closed-ended — are being used. In listening carefully to conversations, it becomes clear that very rarely do people pose open- ended questions. Yet, almost always, the answer is given as if an open-ended question was asked. more


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