We need a better breach disclosure playbook
Cybersecurity is the most complicated and high-stakes problem in IT today, and the good guys look flummoxed. When companies from Sony to RSA to Epsilon to Lockheed Martin struggle with the best public response to an attack, it sends the message that businesses don't have a good handle on how to react to an IT security crisis. And when businesses are seen as not dealing with a major problem effectively, the next step is predictable: Send in the regulators.
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