Larry Prusak: The 1 thing that makes collaboration work
from Harvard Business Review
If I had to pick the one thing to get right about any collaborative effort, I would choose trust. Yes, trust. More than incentives, technology, roles, missions or structures, it is trust that makes collaboration really work. There can be collaboration without it, but it won't be very productive or sustainable in the long run. You might rush to agree, but first consider that what a leader needs to do to generate trust in an organization.
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