Log uncollected amounts, keep up computers to boost revenue collection
By now, many practices have gotten serious about collecting patient copays at registration, well before the patient sees the physician. But practices that limit themselves to collecting only copays risk letting revenues slip away. "Collecting copays is not hard, but coinsurance, deductibles and past-due payments are more challenging to manage well," said Margaret Hoban, executive vice president at Southwind, a Nashville-based division of The Advisory Board Company.
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063