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Tips on responding to public criticism (inspired by Steve Jobs)

from A Brain Scientist's Take on Writing (blog)

The Internet is an interesting place. When people interact through computer screens, it increases anonymity and decreases inhibitions while dehumanizing the person on the other end. This is why online interactions tend to be so polite and respectful. Um, right. The truth is, if you spend enough time on the Internet, you'll eventually take your turn as a punching bag. more

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