LAX: American Airlines changes Terminal 4 to self-service check-in
from The Los Angeles Times
American Airlines has changed its Terminal 4 lobby at LAX from old-fashioned ticket counters to self-service kiosks, which, it says, is designed to streamline check-in and bag drop. AA agents are out in front rather than behind the counter. These agents can show passengers who aren’t familiar with kiosks how to use them. The 36 machines in T4 West Lobby can check in both international and domestic passengers.
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