The simple reason brick-and-mortar stores aren't dead
from Business Insider
It boils down to one thing. When people want to buy something, it doesn't matter how retailers get it to them they just want to be able to find it, and get it fast. "Customers are really not looking for different experience by channel," said Chris Bolte, vice president of Wal-Mart Labs. "They're more like, we want, what we want, when we want it."
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