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How mobile, BYOD and younger workers are reinventing IT

from Computerworld

Despite big changes in technology over the past couple of decades, IT departments and the duties of their staffers have stayed pretty consistent. The classic IT operation involves help desk agents, desktop support staff, systems and network administrators, DBAs and developers, and managers at various levels reporting to a CIO or technology director. It's a system that's worked pretty well. Until now. more


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