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Self-checkout lanes boost convenience, theft risk

from USA Today

Stores are increasingly adding self checkouts, which can make it more convenient for many people to shop — and steal. Wal-Mart and CVS are among the chains adding self-scanning lanes. But at least two grocery chains — Albertson's and New England-based Big Y — have abandoned their self service moves. Both cited customer service as the reason, although Big Y says shoplifting played into the decision. more


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