Self-checkout lanes boost convenience, theft risk
from USA Today
Stores are increasingly adding self checkouts, which can make it more convenient for many people to shop and steal. Wal-Mart and CVS are among the chains adding self-scanning lanes. But at least two grocery chains Albertson's and New England-based Big Y have abandoned their self service moves. Both cited customer service as the reason, although Big Y says shoplifting played into the decision.
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