Tough times, social technology and the innovative CIO
The combination of tough times plus the spread of social technology makes this a great time for the CIO who has some innovative ideas about how to use the latter to respond to the former. Sure, innovation is more risky than business as usual. But when business as usual isn't working so well, then innovation is actually less risky — because you know you're going to get clobbered if you do nothing.
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