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Retailers rethink stores to fight online competition

from Reuters via TODAY News

U.S. retailers believe this life left in their brick-and-mortar stores and they're trying new ways of making them more inviting by pampering customers — both the two- and four-legged kinds. PetSmart Inc, for instance, will offer overnight dog accommodations at more stores. Macy's Inc is offering a "virtual concierge" kiosk and handbag maker Coach Inc is opening up dozens more men's sections this year. more

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