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Driving shoppers crazy


Nothing kills that warm, fuzzy relationship with consumers that retailers strive to achieve and maintain like a rude associate who chats on her cell phone as she rings up an order, or a worker who refuses to make eye contact or say "thank you" — even after a shopper has bagged her own groceries. Employees who feign ignorance or say they'll check stock — only to disappear and never return — also aren't endearing themselves or the retailers they represent to shoppers. more

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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063