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Are you engaging your association members 24/7?

from SCD Group

Like it or not, we live in a 24/7 world. Unfortunately, association are staffed for a 40-hour world. Our typical members are 24/7. They experience 24/7 engagement/connection with most of their life: whether ordering a book from Amazon, purchasing a computer or ordering concert tickets. The dilemma? How do associations staff for 24/7 monitoring and engagement with its members? more

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