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Study implies 3PLs underestimate clients' service demand

from Material Handling & Logistics

Third-party logistics service providers believe their clients are more price driven than service driven — a belief that conflict with the findings of Eyefortransport's 2012 Global 3PL & Logistics Outsourcing Strategy study. The results of this study paint a picture of an industry in transition, still rocked by the economy of the past few years. 3PLs represented 41 percent of the survey respondents while shippers made up 29 percent. Of the shippers who responded to the survey, the largest proportion worked in either the retail or the high-tech/electronics/telecom industries. more

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