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Fuddruckers beefs up customer service with mobile on-the-spot feedback

from Mobile Commerce Daily

Fast casual restaurant chain Fuddruckers is leveraging mobile at multiple locations to support customer service by making it easy for consumers to provide feedback on the spot. Customers at over 115 Fuddruckers locations will be able to provide feedback on their dining experiences by visiting a mobile-optimized site, scanning a QR code using a smartphone or tablet or via SMS. The benefit of using mobile for customer feedback is that it is convenient for customers and enables businesses to get instant feedback. more

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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063