Jordan Cohen: Stop telling your employees what to do
from Harvard Business Review
The idea of describing the outcome and letting a skilled professional determine how best to get there often results in a more committed worker, higher quality work, and a proud employee. This is also a very effective approach in getting the most out of knowledge workers. Describe the outcome you are trying to achieve, be clear on the requirements, and preserve the worker's autonomy. If the worker needs help, she will ask for it.
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