Today's retail CIO must serve the customer first
from Retail's BIG Blog
Meeting customer demands for personalization and customization requires more than just the right technology it requires IT leaders who are focused on customers. Ahead of the NRFtech Technology Leadership Summit, the National Retail Federation spoke with Diane Neaven, senior director of retail product marketing at Epicor, to learn more about the changing role of technology in shaping and serving customer-centric retail operations.
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