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Los Angeles mayor makes performance measurement a city strategy

from Los Angeles Times

They appear to be routine job interviews: One by one, the top managers of city agencies spend an hour with Los Angeles Mayor Eric Garcetti as he ponders who should stay and who should go. But with Garcetti wrapping up three months of evaluations, far more is at stake than who will administer parks, libraries or traffic lights. The mayor's sessions with city managers are the first move in what he is portraying as a signature initiative: a top-to-bottom modernization of an often-lumbering, 50,000-person bureaucracy that controls the critical machinery of daily life in Los Angeles, from the water supply and power grid to the police and fire emergency dispatch system. more


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