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Compliance: Getting your staff to do what you want them to do

from By Harry J. Friedman

How many hours a week do you spend being your staff's compliance cop? Whether you are responsible for one employee or 100, noncompliance is often a supervisor's biggest nightmare. You wear enough hats as it is. Want to get rid of the cop's hat? Let's start by looking at some basic issues. Why is it so difficult to get your staff to comply — to follow rules, to do what they are told to do, to conform with policy? more

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