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'Superusers' clogging emergency rooms

from CBS News

Doctors are worried that those who overuse ERs — dubbed "superusers" — are causing a severe burden on U.S. emergency departments. Superusers are a small but expensive group: One large study conducted from 2009-2012 at a Los Angeles hospital noted that 99 percent of ER visitors come in fewer than 10 times a year, with nearly 67 percent coming in just once. But, the remaining 1 percent of visitors accounted for thousands of visits in one year. more

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