Vision 2020: Projecting the future of business travel
from Business Travel News
The business travel industry can change a lot in seven years. In 2006, the industry was flying high from strong demand, unaware of the global economic meltdown looming two years over the horizon. Concur was just an expense reporting company, at least until it acquired the Outtask booking tool that year. Continental Airlines existed. So did Northwest. And not a single business traveler carried an iPhone or an Android smartphone, much less a tablet.
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