From Name:
From Email:
To Name:
To Email:

Optional Message:


How to respond to negative online reviews

from Birmingham Business Journal

Customers have always given negative and positive feedback on restaurants, retailers and businesses of all types directly to their peers but online review sites have expanded the reach of reviews astronomically. Instead of being afraid, view negative reviews as an opportunity to turn an unhappy customer into a loyal, lifelong fan. Turn negative reviews into a dialogue with an unhappy customer through a few steps. more


Powered by MultiBriefs
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063