|Exchange delivers award-winning timeliness, accuracy and efficiency
Dallas — The Army & Air Force Exchange Service is committed to providing servicemembers and their families access to the products they want, when they want them. When timely delivery is the objective, the organization relies on logistics to ensure customer satisfaction for military shoppers around the world. The Exchange’s logistics team’s efforts have not gone unnoticed as the Defense Transportation System (DTS) has ranked the Exchange top amongst its peers.
In fact, the Exchange recently received three Surface Deployment Distribution Command (SDDC) Shipper Compliance Awards for medium, large and extra-large volume of cargo moved through the DTS.
These SDDC Shipper Compliance Awards recognize the Exchange for its timely and accurate submissions of documentation. Beyond making the shipping process of transporting everyday necessities more efficient, accurate paper work also allows the Exchange to provide on time delivery of seasonal and top-selling products.
All three SDDC awards are based on the Exchange's report card, which monitors the effectiveness of the organization’s shipping capabilities. Each year, the Exchange and more than 2,000 other organizations are rated according to timeliness and accuracy. The SDDC reviews the reports and awards the top 15 shippers who submitted error-free shipping instructions (also known as bookings).
The Exchange's Dan Daniel Distribution Center booked a total of 5,771 shipments with 100 percent accuracy and was awarded the SDDC's Shipper Compliance award in the extra-large category.
With 1,035 shipments, the Konoike Pacific Consolidated Center won the large category while the Coastal Pacific Food Distribution Center booked 373 shipments and was top rated in the medium category.
All three centers were recognized for their 100 percent accuracy, timeliness and effectiveness.
"It's a great honor for the Exchange to receive three Shipper Compliance Awards from the SDDC," said the Exchange's Deputy Director of Logistics Col. Colice Powell. "A lot of hard work from a lot of different people goes into ensuring the right products arrive where they need to, when they need to. These awards recognize the commitment Exchange associates have for Soldiers, Airmen and their families."
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