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Texas city latest to take 911 by text message

from The Dallas Morning News via Police One

Many North Texas public safety agencies can now receive emergency text messages — that is if people don't mistake police for fast-food delivery. "We had somebody try to order pizza, so obviously an error," said Allen communications manager Shellie Taylor. "But we've had no actual text-to-911 calls." But officials from many of the agencies believe that texting to 911 is the next step forward for emergency response and policing. The latest North Texas city to take the leap is Richardson, which began training call takers on its new system. more

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