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Ottawa to cancel child care referral service, moves to 3-1-1

from Ottawa Citizen

Parents will have a more difficult time getting reliable information about child care services when the city shuts down a dedicated referral line later this year and transfers the responsibility to 311 operators, child care advocates warn. Child Care Information, as it's known, was created almost by accident after staff at Andrew Fleck Child Care Services noticed back in the early 1980s that they were fielding lots of calls from parents with questions about child care services. Andrew Fleck was, after all, the first name listed in telephone book. more

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