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Are you opinionating all over your sales floor?

from By Harry J. Friedman

When someone asks how your business is doing, you certainly can answer if business is up or down compared to last year. But do you know which salespeople are producing the most business? Which ones are consistently selling more than one item per sale? Which salespeople have the highest average sale? Come on now. No opinionating. Just the facts, ma'am. You may be thinking, "Is all of this information really necessary?" Only if you're interested in significantly increasing sales. more

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